
Air India Becomes World’s First Airlines to Launch AI Virtual Agent ‘Maharaja’
Air India has redefined customer service in the airline industry with the introduction of the world’s first generative AI virtual agent ‘Maharaja’. Launched in…
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Naorem Mohen is a journalist, writer and Editor of Signpost News. He writes on Manipur and Northeast India, with a focus on governance, society, education, conflict, culture and regional affairs. He is the author of In the Lap of Koubru, which reflects his engagement with Manipur’s people, history, culture and identity during the turbulent years of 2023–2025, and My Japanese Niece, a historical novel exploring war, hidden identity, memory and human bonds between Manipur and Japan. Follow him on X at @laimacha.
Areas of coverage: Geo-politics, Artificial Intelligence, Education, Cryptocurrencies.
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Air India has redefined customer service in the airline industry with the introduction of the world’s first generative AI virtual agent ‘Maharaja’. Launched in…

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